If my cell phone is lost, whom should I contact?

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aIf you have access to a computer with Internet Banking access, you can disable your cell phone’s access to Mobile Banking by logging into Internet Banking, select Preferences: Mobile and unselect your access to Mobile Banking on the Mobile Enrollment tab and “Submit”. Once you have submitted this, your User ID and Password cannot be used to access Mobile Banking on your phone. For added peace of mind, you can go into “Online Activity” and review any activity that has occurred to your accounts since you misplaced your phone. All mobile transaction requests will appear on this screen. If you have any questions, or you are concerned that your User ID or Password may have been compromised, contact First Central online customer service at 563-659-3141 or 1-800-262-3141. We will be happy to put an alert on your account, reset your Internet Banking access or assist you in monitoring your account for any unusual activity. We can also disable your mobile banking access for you, if you have not already done so. Most importantly, you will want to contact your cellular service provider to temporarily disable your phone and prevent charges to your cellular account until you are able to recover or replace your phone.